Past Incidents

7th October 2025

No incidents reported

6th October 2025

No incidents reported

5th October 2025

No incidents reported

4th October 2025

No incidents reported

3rd October 2025

No incidents reported

2nd October 2025

Total Customer Connect Total Customer Connect is back online

Resolved - 02/10/2025 22:53:59 PST

02/10/2025 22:51:31 PST: Health check failed

Get https://www.totalcustomerconnect.com/system/status.tcc: net/http: request canceled (Client.Timeout exceeded while awaiting headers)

App Server #2 (Primary Cluster) App Server #2 (Primary Cluster) is back online

Resolved - 02/10/2025 22:54:00 PST

02/10/2025 22:51:32 PST: Health check failed

Get https://la1app2-tcc.totalcustomerconnect.net/system/status.tcc?q=pool: net/http: request canceled (Client.Timeout exceeded while awaiting headers)

1st October 2025

No incidents reported