Past Incidents

29th August 2025

No incidents reported

28th August 2025

No incidents reported

27th August 2025

No incidents reported

26th August 2025

No incidents reported

25th August 2025

App Server #3 (Secondary Cluster) App Server #3 (Secondary Cluster) is back online

Resolved - 25/08/2025 23:49:00 PST

25/08/2025 23:48:47 PST: Health check failed

Get http://dc1-tcc.totalcustomerconnect.net/system/status.tcc?q=pool: net/http: request canceled (Client.Timeout exceeded while awaiting headers)

App Server #3 (Secondary Cluster) App Server #3 (Secondary Cluster) is back online

Resolved - 25/08/2025 23:48:15 PST

25/08/2025 23:47:02 PST: Health check failed

Get http://dc1-tcc.totalcustomerconnect.net/system/status.tcc?q=pool: net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)

App Server #3 (Secondary Cluster) App Server #3 (Secondary Cluster) is back online

Resolved - 25/08/2025 23:46:16 PST

25/08/2025 23:46:02 PST: Health check failed

Get http://dc1-tcc.totalcustomerconnect.net/system/status.tcc?q=pool: net/http: request canceled (Client.Timeout exceeded while awaiting headers)

App Server #3 (Secondary Cluster) App Server #3 (Secondary Cluster) is back online

Resolved - 25/08/2025 23:43:01 PST

25/08/2025 23:42:02 PST: Health check failed

Get http://dc1-tcc.totalcustomerconnect.net/system/status.tcc?q=pool: net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)

24th August 2025

No incidents reported

23rd August 2025

No incidents reported