Past Incidents

28th August 2025

No incidents reported

27th August 2025

No incidents reported

26th August 2025

No incidents reported

25th August 2025

App Server #3 (Secondary Cluster) App Server #3 (Secondary Cluster) is back online

Resolved - 25/08/2025 23:49:00 PST

25/08/2025 23:48:47 PST: Health check failed

Get http://dc1-tcc.totalcustomerconnect.net/system/status.tcc?q=pool: net/http: request canceled (Client.Timeout exceeded while awaiting headers)

App Server #3 (Secondary Cluster) App Server #3 (Secondary Cluster) is back online

Resolved - 25/08/2025 23:48:15 PST

25/08/2025 23:47:02 PST: Health check failed

Get http://dc1-tcc.totalcustomerconnect.net/system/status.tcc?q=pool: net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)

App Server #3 (Secondary Cluster) App Server #3 (Secondary Cluster) is back online

Resolved - 25/08/2025 23:46:16 PST

25/08/2025 23:46:02 PST: Health check failed

Get http://dc1-tcc.totalcustomerconnect.net/system/status.tcc?q=pool: net/http: request canceled (Client.Timeout exceeded while awaiting headers)

App Server #3 (Secondary Cluster) App Server #3 (Secondary Cluster) is back online

Resolved - 25/08/2025 23:43:01 PST

25/08/2025 23:42:02 PST: Health check failed

Get http://dc1-tcc.totalcustomerconnect.net/system/status.tcc?q=pool: net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)

24th August 2025

No incidents reported

23rd August 2025

No incidents reported

22nd August 2025

No incidents reported